Job Description
NKCDC is seeking a Contracted Part-Time Seasonal Retail Supervisor to oversee the daily operations of a vendor booth at this year’s Christmas Village market in Love Park. The supervisor will provide exceptional customer service and support retail associates by managing schedules and day-to-day activity at the booth.
Project Background
NKCDC’s vendor booth at Christmas Village in Love Park will highlight Kensington’s unique entrepreneurial community and include items from local vendors, such as packaged food products, baked goods, candles, soaps, jewelry and books.
Responsibilities
- Complete training ahead of market opening to develop product knowledge and practice engagement skills
- Supervise retail associates, ensuring accountability and efficient service
- Coordinate daily schedules, breaks and staffing
- Monitor sales, inventory and customer feedback
- Handle customer any concerns or complaints, resolve issues promptly
- Maintain accurate records of sales, inventory and customer interactions
- Collaborate with NKCDC staff, Christmas Village staff and vendors to ensure a cohesive market experience
- Open and close booth, managing cash handling and security procedures
Qualifications
- 2+ years of retail or supervising experience
- Excellent leadership, communication and customer service skills
- Proven ability to manage inventory, sales and staff
- Basic math skills and accuracy with cash handling
- Ability to life up to 25 pounds and stand for long periods of time
- Familiarity with retail operations and inventory management
- Availability to work various shifts per week from Saturday, November 23rd until Tuesday, December 24th, including early evenings, weekends, Thanksgiving and Christmas Eve. Minimum 20 hours.
- Reliable transportation to and from Center City
Preferred Qualifications
- Knowledge of Kensington and familiarity with its local small business community
- Previous experience managing a retail team
- Bilingual or multilingual skills
- Familiarity with Square point-of-sale system and Microsoft 365 products
Compensation
The rate for this contracted position will be $23.91/hr. with a part-time schedule, 20 hours per week. Scheduled work hours are from 12-9 pm daily throughout the duration of the Christmas Village market, including Thanksgiving Day and Christmas Eve.
Application process
Applicants should submit a resume to info@nkcdc.org, with “[YOUR NAME] – Contracted Part-Time Seasonal Retail Supervisor” in the subject line. Applications must be received by October 25, 2024. All candidate resumes are given consideration, but we cannot always respond personally depending on the volume of inquiries.
Hiring process
Our hiring process for this position will include a 30-minute interview with a representative of NKCDC along with representatives from our partners on this project, Vientiane Bistro and Cantina La Martina. Reference checks will be conducted after the interview is completed.
About NKCDC
New Kensington Community Development Corporation (NKCDC) is a community development corporation committed to sustainable development in housing opportunities, economic development, vacant land strategies, community engagement, health and wellness, and real estate development. NKCDC advances social equity and economic empowerment by nurturing and creating opportunities for residents to live and actively shaping their neighborhoods of choice. To that end, NKCDC provides free resources to residents and businesses in the Kensington, Fishtown, and Port Richmond neighborhoods.
NKCDC has a strong reputation, both locally and nationally, with longstanding credibility of serving as a trusted and valuable partner and collaborator. The organization is one of only two community development organizations in Philadelphia that are chartered members of the NeighborWorks America network. Our current work using a trauma-informed community engagement model, applying a racial equity lens across the organization, and leading programs at the intersection of health and housing are keeping NKCDC at the cutting edge of community development. NKCDC draws on the strengths of the communities in Kensington, Fishtown, and Port Richmond — a population of over 62,800, 23% of whom live below the federal poverty level — to make sure neighborhood development benefits all residents. More information can be found at nkcdc.org.