Get Involved Job Board NAC Program Associate

NAC Program Associate

New Kensington Community Development Corporation (NKCDC) is a community development corporation committed to sustainable development in housing opportunities, economic development, vacant land strategies, community engagement, and real estate development. NKCDC advances social equity and economic empowerment by nurturing and creating opportunities for residents to live and actively shaping their neighborhoods of choice. To that end, NKCDC provides free resources to residents and businesses in the Kensington, Fishtown, and Port Richmond neighborhoods.

NKCDC has a strong reputation, both locally and nationally, with longstanding credibility of serving as a trusted and valuable partner and collaborator. The organization is one of only two community development organizations in Philadelphia chartered members of the NeighborWorks America network. Our current work using a trauma-informed community engagement model, applying a racial equity lens across the organization, and leading programs at the intersection of health and housing are keeping NKCDC at the cutting edge of community development. NKCDC draws on the strengths of the communities in Kensington, Fishtown, and Port Richmond — a population of over 62,800, 23% of whom live below the federal poverty level — to make sure neighborhood development benefits all residents. More information can be found at nkcdc.org.

Function
The NAC Program Associate will play a crucial role in providing constituent intake, data entry, and resource promotion for residents served by NKCDC in the Fishtown, Kensington, and Port Richmond neighborhoods of Philadelphia. Your responsibilities will include administering and coordinating NKCDC’s Neighborhood Advisory Committee (NAC) Program in collaboration with the City of Philadelphia. You will assist residents in navigating various services and building essential skills to thrive in areas such as crime and safety reporting, housing assistance, vacant land acquisition, and sustainable living across NKCDC’s diverse service area. Additionally, you will be involved in planning and staffing community events and providing vital support to the Community Engagement team across multiple projects.

Reports to
Director of Community Engagement

Responsibilities
• Administer and coordinate NKCDC’s Neighborhood Advisory Committee (NAC) Program of the Division of Housing and Community Development of the City of Philadelphia.
• Field phone calls and “walk-in” inquiries from residents at the NKCDC offices, providing resource referrals and information about NKCDC initiatives of interest, including Housing Services.
• Serve as resource and organizer as it relates to providing resources to constituents that pertain to community needs including quality of life issues, food access, legal aid, and cleaning and greening.
• Organizes community service briefings, events, and workshops that provide educational information on topics relevant to constituents.
• Maintain thorough and up-to-date resident services database. Share new resources with staff as they are announced and determine the most effective way to promote to our constituents.
• Conduct monthly data entry and reporting to track full Community Engagement department intake, outreach, and meeting and event programming;
• Conduct twice monthly door-to-door outreach with Housing Advisor to residents in danger of foreclosure.
• Organize neighborhood clean-ups as a means of community building, reducing crime, increasing safety, and improving the quality of life in NKCDC’s service area.
• Act as a representative for NKCDC’s Registered Community Organization.
• Provide event planning, outreach, and staffing support for other departmental programs.
• Develop partnerships and build relationships with other service providers and community hubs;
• Design, print, and disseminate flyers and other printed materials as needed;
• Represent NKCDC and our NAC office at neighborhood events;
• Assist residents in search of resources to help support themselves and their families;
• Attend community meetings, promoting NKCDC programs and ensuring strong community input;
• Report back to NKCDC on relevant knowledge obtained outside the organization;
• Other duties as assigned.

Qualifications
• High school diploma or equivalent required.
• An interest and/or experience in working directly with people one-on-one.
• Experience in data entry and office management preferred.
• Experience organizing events.
• Strong interpersonal, verbal communication and public speaking skills.
• Experience working with people from diverse backgrounds and cultures.
• Strong administrative, time and task management skills.
• Computer and other standard professional skills sufficient to prepare written reports and maintain databases.
• Ability to work independently and in groups, prioritize work, take initiative, and meet deadlines.
• Spanish language fluency and ability to translate written materials a plus.
• Residence in 19134 preferred.
• Graphic design experience a plus.
• Valid driver’s license; access to a personal vehicle is a plus.
• Must be able to work evenings and weekends as needed.

Compensation
Salary for this position will be $47,093/yr. with a full-time schedule, 35 hours per week. To counter pay inequality and uphold internal parity, we use a nonnegotiable starting salary system, while benchmarking our pay to competitive markets in the nonprofit sector. Excellent benefits include an HMO health plan, long- and short-term disability insurance, life insurance, paid vacation, and a 403(b)-retirement plan. This position is available for (1) work from home day. Work hours are from 9am-5pm. This position will be on-site at our central office, 2771 Ruth Street, Suite 1, Philadelphia, PA 19134.

Application process
Applicants should submit a cover letter and resume to HR@nkcdc.org, with “[YOUR NAME] NAC Program Associate” in the subject line. Applications received by April 19th, 2024, will be given full consideration. All candidate resumes are given due consideration and are kept on file for one year, but we cannot always respond personally depending on the volume of inquiries.

Hiring process
Our hiring process includes a 20–30-minute interview with HR, followed by an in-person interview with the hiring manager, and finally an hour-long “panel” interview with 4-6 staff members. Reference checks are conducted after the final interview.

NKCDC provides Equal Employment Opportunity (EEO) to all persons regardless of age, race, national or ethnic origin, gender identity or expression, religion, language, political beliefs, sexual orientation, or physical ability. If you meet some of the qualifications above, we encourage you to apply or to reach out for more information. We know groups subjected to systemic oppression– including people of color, women, people from working-class backgrounds, and people who identify as LGBTQ – are less likely to apply unless and until they meet every requirement for a job. Therefore, we strongly encourage applications from people with these identities or who are members of other communities who are marginalized.