Get Involved Job Board City of Philadelphia- MCOA Program Assistant

City of Philadelphia- MCOA Program Assistant


Managing Director’s Office: Health and Human Services (MCOA)

Salary Range: E2: $17/ Hourly for 25 hours weekly (Part-Time, Exempt) 

Overview of the City of Philadelphia:

With a workforce of over 30,000 people, and opportunities in more than 1,000 different job categories,
the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in
Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding
principles of service, integrity, respect, accountability, collaboration, diversity, and inclusion. Through
these principles, we strive to effectively deliver services, resolve the challenges facing our city, and make
Philadelphia a place where all residents can reach their potential.

Agency Description:

The Health and Human Services Cabinet (HHS) is comprised of the Department of Behavioral Health and
Intellectual disabilities (DBHIDS), Office of Community Empowerment and Opportunity (CEO), Office of
Homeless Services, and Department of Public Health (PDPH). In addition, HHS manages the Mayor’s
Commission on Services to the Aging (MCOA), and an Audit Unit. The mission of the Cabinet is to ensure
the health and wellbeing, safety, and appropriate supports for all Philadelphians, particularly the most
vulnerable children and adults.

The Mayor’s Commission on Services to the Aging (MCOA) works to improve the quality of life for older
adults and manages efforts to create a comprehensive approach for the City to address the needs of
Philadelphians as they age. Policy and program approaches have caused the City to be designated as an
“age‐friendly livable community for all” by the American Association of Retired People.

Position Summary:

The Program Assistant provides administrative support for MCOA, works collaboratively with staff, and
reports to the Senior Director. The Program Assistant is responsible for the effective management of the
office, ensuring staff have the tools they need to be effective. The incumbent responds to inquiries,
requests, and complaints, distributes mail, maintains records, schedules meetings and appointments and
performs a variety of administrative duties as assigned, focusing on creating a high performing customer
service culture.